Privacy Policy

Last updated: 2025-12-28

Privacy Policy

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

• Personal Data: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, and phone number.
• Usage Data: We may also collect information on how the site is accessed and used. This usage data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can find more information about our use of cookies in our Cookie Policy at hornsealeisurecentre.co.uk/cookie-policy/.

2. How We Use Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our site
• Improve, personalise, and expand our site
• Understand and analyse how you use our site
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes
• Process your transactions and send you related information, including purchase confirmations and invoices
• Comply with legal obligations

3. Legal Bases

We rely on the following legal bases to process your personal data:

• Consent: You have given us permission to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing with Third Parties

We may share your information with third parties in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our site (“Service Providers”), provide the site on our behalf, perform site-related services, or assist us in analysing how our site is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Analytics: We may use third-party service providers such as Google Analytics to monitor and analyse the use of our site. You can review Google’s privacy policy at https://policies.google.com/privacy.
• Legal Compliance: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the site, protect the personal safety of users of the site or the public, or protect against legal liability.

5. Cookies & Tracking Technologies

For detailed information on the cookies we use and your choices regarding cookies, please refer to our Cookie Policy at hornsealeisurecentre.co.uk/cookie-policy/.

6. International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside hornsealeisurecentre.co.uk and choose to provide information to us, please note that we transfer the data, including personal data, to hornsealeisurecentre.co.uk and process it there.

7. Data Retention & Security Measures

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We take reasonable measures to protect your personal data from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.

8. User Rights & Choices

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. hornsealeisurecentre.co.uk aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In addition, if you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

9. Children’s Privacy

Our site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]